We will be closed on November 28th for Thanksgiving | Honest-1 Auto Care Johns Creek
(770) 800-2971updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

Better be good to live up to their name. It appears that they do just that. Took my Volvo in for brake pads and rotors that my dealer suggested that I replace immediately (on top of "offering" to replace my license plate light for $45 labor charge and replacing windshield wipers for $30.00 labor). The guys at Honest-1 took a look at my car without charging me and told me my brake pads and rotors were fine. Their marketing strategy: have patrons establish confidence and trust with them so they come to them for repair needs. Right on. Taking my two Volvos to these guys from now on. Worth the trip driving across town. Lucky to have found these guys. Recommending these guys to all my friends and family. Forgot the names of the guys at the shop during my visit but both of them were courteous, professional, and straightforward. Great guys. Great place.

Hey there! Thank you so much for your five-star feedback. We're glad that you had such a positive experience. If there's anything else we can do, please let us know! We're looking forward to seeing you again!

- Honest-1 Auto Care Johns Creek
5

Professional, personal and affordable

5

Justin was so nice and professional. I came in on my way to work because my car cut off and the check engine light was on. He gave great advice and told me to visit the dealership. So I'm heading there tomorrow. For any services I wouldn't mind visiting based on how helpful he was

Thank you so much, Kayla! We are always happy to help you out. See you again soon!

- Honest-1 Auto Care Johns Creek
5

Great Service! Brought my car for brakes and AC work. They emailed me a detailed list of problems and parts, and had 0 issues after picking it up.

5

This was my first visit to Honest-1 Auto Care for an oil change. The service was great, their lobby is comfortable and clean to wait in and all the little touches they provide from start to finish is great!

Hello Katie! We appreciate your kind words and support so much!

- Honest-1 Auto Care Johns Creek
5

Great job Craig on our 2006 Honda Accord - All four brake drums, rotors, pads, and associated fluids were replaced in record time, and well under quotes I received from the dealer. No more vibrations - runs like new! Thanks for checking the alignment (toe in) and the battery cables, too!

5

Honest and clean. First, I was put off about having to make appointment. I figured ok why not... I went back 2 days later. While I was sitting in the spacious, clean and comfortable waiting room equipped with coffee and cold beverages, I realized this was great! I didn’t have to wait for 3 or 4 customers before me to get their cars fixed and/or serviced. They were ready for me. I was in and out in no time - it’s the best. Friendly and courteous staff. I wasn’t there to spend a lot of money. Just oil change and emissions (with a coupon!!) and got the ‘gold star’ treatment. By the way you can get your car in if needed on the same day but, you just may have to wait a bit. Definitely would recommend Honest 1. 5 star service.

Thank you so much, Jeannine! We really appreciate you taking the time to leave us such a thoughtful review. Let us know if there's anything else we can do for you!

- Honest-1 Auto Care Johns Creek
5

The entire experience was great. The cost was contained and well within our estimate. The staff was polite and easy to work with. The work was done faster than expected. This is a company well worth using again.

1

How do I say it, let's make it simple...I went to the place after reading all the reviews. My SUV'S A/C was not working. Service advisor was nice and advised me to have the recharge and it will cost me $189+. I agreed. After 30 minutes he came back with an estimate of $1600 as everything related to my A/C was wrong? After getting the estimate I told him I don't want to move forward with this estimate. He told me no problem let me check you out and asked me to pay $189+...? What! So I drove in the "Honest" Autocare in a hot car and left in a hot car...only $108 poor. I love the sign in the waiting are that says something like " Relax don't worry you are not getting ripped off". WHAT A DIS-HONEST STATEMENT.

Hi Mr Temuri, My name is Butch Carter and I'm the owner of Honest-1 Auto Care in Johns Creek. I'm sorry to hear you were disappointed with our service. Please give me a call so we can discuss. My cell phone is 704/904-4572. I reviewed the invoice from your service yesterday. We did only charge you $99.95 plus tax. If your credit card receipt is different than that please let me know. The recharge service is the 1st step in the diagnostic process for an air conditioning service and has to be done. We inject a dye in the system along with the new freon that allows us to look for leaks in the system. Sometimes just replacing the freon and refilling it to the proper amount will allow the a/c system to work for a while. It's a sealed system so if it's low on freon it means there's a leak somewhere that would ultimately need to be addressed. In your case, the compressor and condenser need to be replaced. Simply recharging the freon will not solve that. To do that repair work, the freon has to be removed and replaced again (per EPA regulations). Doing that service is not something we would charge you twice for. Also, our work comes with a 3-year/36,000 mile warranty, which is better than the dealerships offer. We will at times be more expensive than other shops, but that's because we're using the best quality parts we can find to support our warranty. If you give me a call I'll work to see if we can find a way to make you a happy customer.

- Honest-1 Auto Care Johns Creek
5

They were able to accommodate an emergent request for us, first thing in the morning, and were so pleasant to deal with, both before and after our van was fixed. Listened, answered honestly, and after running it by a close friend who is a Level 3 tech for Chrysler, found out they were 100% honest and didn't try to upsell anything. Finally feel we may have found a local car care shop that we can trust and will be returning to.

Thank you so much for the five-star feedback Derek. We are always here to help you out if you need anything!

- Honest-1 Auto Care Johns Creek
Honest-1 Auto Care Johns Creek is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Johns Creek (770) 800-2502 if you have any issues in accessing any area of our website.